HA Custom Kiosk (“we,” “us,” or “our”) operates the website https://hacustomkiosk.com and the HA Custom Kiosk mobile application for iOS, along with related services, support, and features (collectively, the “Services”).
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Services.
1. Scope
This Privacy Policy applies to:
- the HA Custom Kiosk website
- the HA Custom Kiosk iOS app
- related support, communications, and service interactions
If you access or use our Services, you agree to the practices described in this Privacy Policy.
2. Who We Are
Website: https://hacustomkiosk.com
HA Custom Kiosk is a product operated by or on behalf of our company. If you have questions about this Privacy Policy or your personal information, please use the contact information listed at the end of this Policy.
3. Information We Collect
We collect only the information reasonably necessary to operate, maintain, secure, and improve the Services.
A. Information You Provide Directly
You may provide information when you:
- contact us
- request support
- create or use an account, if account functionality is available
- submit information through forms
- leave comments, where comments are enabled
- voluntarily provide crash, debug, or diagnostic information
- upload content or media, where upload features are enabled
This information may include:
- name
- email address
- account information
- form submissions
- support messages
- uploaded content
- any other information you choose to provide
B. App Interaction Data
If you allow it, the iOS app may collect app interaction data to help us understand how the app is used and improve performance and functionality.
This may include:
- screen views
- feature usage
- taps or interaction events
- app performance details
- general usage patterns within the app
We use this information only for product functionality, analytics, troubleshooting, and service improvement.
We do not use app interaction data for advertising, cross-app tracking, or sale to third parties.
This app is offered under Apple’s standard Licensed Application End User License Agreement:
https://www.apple.com/legal/internet-services/itunes/dev/stdeula
For subscription terms and other service terms for HA Custom Kiosk, see:
https://hacustomkiosk.com/terms-conditions/
C. Crash, Debug, and Diagnostic Information
If you choose to provide crash reports, debug logs, or other diagnostic information, we may use that information to:
- identify bugs
- fix crashes
- troubleshoot technical issues
- improve app stability and reliability
- provide support
We use this information only for technical and support purposes.
We do not use crash, debug, or diagnostic information for advertising.
D. Website Comments
If comments are enabled on our website and you leave a comment, we may collect the data shown in the comment form, along with your IP address and browser user agent string to help detect spam and protect the website.
If Gravatar is enabled, an anonymized string created from your email address may be sent to the Gravatar service to determine whether you use it. After approval of your comment, your profile image may be visible publicly in connection with your comment.
E. Media Uploads
If you upload images or media to the website or app, you should avoid uploading files with embedded location data unless you intend to share that data. Embedded metadata may be accessible to others who download the file.
F. Technical and Device Information
We may automatically collect limited technical information necessary to operate and secure the Services, such as:
- device type
- operating system version
- browser type
- app version
- IP address
- error and performance information
We use this information for security, maintenance, performance, diagnostics, and fraud prevention.
4. Cookies and Similar Technologies
A. Website Cookies
Our website may use cookies and similar technologies to:
- support core site functionality
- remember user preferences
- maintain login sessions
- improve security
- understand site performance
If comments or login features are enabled, cookies may also be used to remember your information or keep you signed in.
A full, current list of cookies and similar technologies used on the website, including definitions, categories, providers, purposes, and durations, is maintained in our Terms and Conditions under “Cookies and Tracking Technologies.”
You can control cookies through your browser settings. Disabling some cookies may affect website functionality.
B. App Technologies
The iOS app may use local storage or similar technologies for app functionality, login state, preferences, diagnostics, and performance.
We do not use these technologies for third-party advertising or cross-app tracking.
5. Embedded Content and Third-Party Services
Our website or app may include embedded or integrated content and services provided by third parties. Those third parties may process information according to their own privacy policies.
We may also use third-party service providers for services such as:
- hosting
- infrastructure
- spam detection
- diagnostics
- crash reporting
- analytics
- customer support
- security
These providers may process information only as needed to perform services on our behalf.
6. How We Use Information
We may use your information to:
- operate, maintain, and secure the Services
- provide requested features and support
- authenticate users and manage accounts
- respond to support inquiries
- troubleshoot and fix bugs
- improve performance, stability, and usability
- detect abuse, fraud, or security issues
- comply with legal obligations
7. How We Do Not Use Information
We do not use information collected through the Services for:
- targeted advertising
- selling personal information
- cross-app tracking
- third-party advertising purposes
8. Tracking Disclosure
HA Custom Kiosk does not use collected personal information to track users across third-party apps, websites, or services for advertising purposes.
If app interaction data or optional diagnostics are collected, they are used only to support app functionality, analytics, troubleshooting, and service improvement.
9. Sharing of Information
We do not sell your personal information.
We may share information only in limited circumstances, including:
- with service providers that help us operate the Services
- with spam detection providers, if website comments are enabled
- when necessary to investigate or prevent fraud, abuse, or security issues
- when required by law, legal process, or governmental request
- in connection with a merger, financing, acquisition, or sale of assets, where permitted by law
If you request a password reset through the website, your IP address may be included in the reset communication.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including operational, support, legal, accounting, and security purposes.
Examples:
- comments and related metadata may be retained to support moderation and follow-up comments
- account information may be retained while your account remains active
- crash or debug information may be retained as long as needed to investigate and resolve technical issues
11. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including the right to:
- request access to your information
- request correction of inaccurate information
- request deletion of your information
- request an export of your information
If you have an account on the site or have submitted information to us, you may request a copy of the personal data we hold about you, subject to applicable law. You may also request deletion of your information, subject to legal, administrative, security, and operational retention requirements.
12. Children’s Privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
13. Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no system can be guaranteed completely secure, and you use the Services at your own risk.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we do, we will revise the Effective Date above and post the updated version on the website.
15. Contact Us
If you have questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us at:
Website: https://hacustomkiosk.com